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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎11-27-2017 05:17 PM

HP Recommended
Product: photosmart c410
Operating System: Microsoft Windows 10 (64-bit)

I have an older photosmart c410 and am trying to scan from the device using the app on the computer to "pull" the scans through.   We misplaced the USB cable a long time ago, and I am getting the error that in order to convert from a USB scanner to a wireless scanner I need to have the USB cable attached.  Well, as I don't have the USB cable, how do I scan wirelessly? Yes, I could scan to a USB device, but I don't want to have to transfer the data every time. thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-27-2017 05:46 PM

HP Recommended

Thanks, but after a number of tries, I successfully re-installed the drivers and am able to scan wirelessly from the HP Solutions Center.

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2 REPLIES 2

‎11-27-2017 05:26 PM

HP Recommended

You will need a Printer USB cable like this to make the conversion.

 

https://www.amazon.com/UGREEN-Printer-Scanner-Lexmark-Samsung/dp/B00P0FO1P0/ref=sr_1_4?ie=UTF8&qid=1...

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‎11-27-2017 05:46 PM

HP Recommended

Thanks, but after a number of tries, I successfully re-installed the drivers and am able to scan wirelessly from the HP Solutions Center.

Was this reply helpful? Yes No
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