printer scalingg issue

[lynnnotgood]

I have no menu to correct scaling or any other type printing errors - where can if find those

[Dragon-Fur]

@lynnnotgood 

Welcome to the HP Community --

I do not see that you included your printer model.

If you did so, the post failed to add the information.

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1) Copy

You can copy and resize the content you are copying if you have a printer model that supports the Copy > Resize feature.

In general, if your printer includes a full service touchscreen Printer Control Panel as opposed to a small "strip type" control panel, then the printer might include the Copy > Resize option.

How to Copy

 Make copies with an HP printer

Open Section Change paper size and type settings

Steps 1 and 2

What else?

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

If your printer lacks (does not have) the Copy > Resize feature,

Consider

• Scan the content at it's original size
• Save the content to your device (computer, tablet, phone).
• Open and Print the file using an application or software that understands the concept of Scale -- For example, print at "Custom Size" and some percentage of 100% 

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2) Print and Scan

In general, the printer is not aware of what it is printing -- or scanning.

The amount of job control you have, including the options and features, depend on the application or software you are using to complete the task.

True -- HP Smart (Windows and HP App (Mobile) lack an understanding of "Scale".

Reference

Printer Settings

HP print settings guide

-- Details / Examples --

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Printing from a browser

Most browser print settings include a "Scale" feature.

Example - Firefox - Print PDF - Print Settings

Firefox_Print_Web_Page_9

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Printing - Adobe Reader - PDF - Print Menu

Save the content to your computer.

Open and Print using an application that includes the concept of "Scale".

Example - Adobe Reader - PDF Print - Menu / Properties 

Section Page Sizing & Handling

Select "Size"

Select "Custom Scale" and enter the percentage of 100% you want

PDF_Reader_Main_Menu_Border_10

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Message Content References

Take advantage of the extensive HP Video collection !

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

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