printer will not san to usb

[Areala]

cannot scan to usb drive or when it does scan, there is only 1 page to a scan

[Dragon-Fur]

@Areala 

Welcome to the HP Community --

---

@Areala wrote:

cannot scan to usb drive or when it does scan, there is only 1 page to a scan

---

What you can do depends on your printer model --

• When supported, the how-to / options for Scan to USB are might be included in your printer's user guide.
• When supported, look for the Scan to USB setup in the Embedded Web Server (EWS).

Sample - OfficeJet Pro 9135e

 User Guide - HP OfficeJet Pro 9130e Series

Page 35

Scan to a USB device from printer
Use the printer control panel to scan a file directly to a USB device.
NOTE: You can also use embedded web server (EWS) to scan to a USB device.
1. Insert the USB device into the USB port of the printer.
2. Load your original print-side down on the scanner glass or print-side up in the document feeder.
See Load an original on the scanner glass or Load an original in the document feeder.
3. On the control panel Home screen, touch Scan.
4. Touch Scan to USB, and then select the location on the USB device where you want to save the scanned file.
5. Touch the File Name field and type in the file name.
6. Touch to set other file options such as Original Sides, File Type, Resolution, and Color Mode from each drop-down list.
7. Touch Options to change settings.
8. Touch Preview if you want to preview scanned photo or document, and then touch Send to scan the document and save it to the USB device.

Example - EWS - Scan to USB

EWS_9135_Scan_Scan_to_USB_Default_Job_Options_2

Product Long Name Specifications

HP OfficeJet Pro 9135e All-in-One Printer, Color Printer for Small medium business, Print, copy, scan, fax, Wireless; Automatic document feeder; Two-sided printing; Two-sided scanning; Scan to email; Scan to PDF; Fax; Front USB flash drive port; Touchscreen

--  What else? --

Because it can pull information from many sources, it might be worth asking your AI Assistant.

Best suited to the HP environment - use the HP AI.

The HP AI will want you to include your printer model but will continue without if told to do so.

Here's the link to HP's very own GenAi – currently available under the virtual assistant, option named "Use SupportGPT" - https://virtualagent.hpcloud.hp.com/?botClient=Portal&lc=en&cc=us 

===============================

AI - Query and AI-Generated Answer Sample

Duck-Duck AI Assist

Question

"How to scan to USB port on HP printer?"

Answer

To scan to a USB port on an HP printer, insert the USB flash drive into the printer's USB port, place the document on the scanner, and use the printer control panel to select the "Scan To" option. Follow the prompts to choose the file type and save the scanned document to the USB drive.

Resources

HPWikipedia

Scanning to a USB Drive on HP Printers

HP printers with scanning capabilities allow you to scan documents directly to a USB flash drive. Here’s how to do it:

Requirements

• An HP printer with a USB port and scanning feature.
• A USB flash drive.

Steps to Scan to USB

1. Prepare the Document

   • Place the document on the scanner glass or in the document feeder.

2. Insert the USB Drive

   • Plug the USB flash drive into the USB port on the front of the printer.

3. Access the Scan Feature

   • On the printer control panel, look for the option to scan.
   • Select "Scan To" and then choose "USB Drive."

4. Select File Type

   • Choose the file type you want to save the scanned document as (e.g., PDF, JPEG).

5. Name the File

   • Enter a name for the scanned file using the keypad.

6. Preview and Adjust Settings (Optional)

   • If available, you can preview the scan and adjust settings like resolution or color.

7. Start Scanning

   • Press the "Start" button to begin scanning.

Additional Configuration

For some models, you may need to enable the Scan to USB feature through the HP Embedded Web Server (EWS). This involves:

• Accessing the Security tab.
• Ensuring "Enable Host USB plug and play" is activated.
• Checking the "Enable Scan to USB Drive" option.

Tips

• Ensure the USB drive is formatted correctly (FAT32 is commonly used).
• Check the printer manual for model-specific instructions.

Following these steps will allow you to easily scan documents directly to a USB drive using your HP printer.

Resources

WikipediaHP

===================================

Message Content References

-- Take advantage of the extensive HP Video collection --

                                            ↓↓↓↓↓↓↓

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"