• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 8715
Mac OS X 10.11 El Capitan

Hello all,

 

I am trying to print .pdf documents that I have uploaded to an USB thumb drive.  The drive is recognized by the printer but it only allows me to print "Pictures" or "Scan" files to the drive.  I want to print .pdf documents.  Help please.

2 REPLIES 2
HP Recommended

Hi,

Thanks for using the HP Forums.

 

Printing PDF from thumbdrive is only suported on the Officejet Pro 8730/8740 printers.

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Recommended

Why on earth would you name a printer the "OfficeJet Pro" and NOT give it the ability to print PDFs from the USB stick?

FACT: Offices print mostly documents, and not so often pictures. Offices use pdfs for documents, not jpgs. 

I feel ripped off! Had I known, I would not have purchased my Officejet PRO 8515.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.