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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎09-18-2017 05:28 PM

HP Recommended
Product: HP OfficeJet Pro 8715
Operating System: Mac OS X 10.11 El Capitan

Hello all,

 

I am trying to print .pdf documents that I have uploaded to an USB thumb drive.  The drive is recognized by the printer but it only allows me to print "Pictures" or "Scan" files to the drive.  I want to print .pdf documents.  Help please.

7 people had the same question
2 REPLIES 2

‎09-19-2017 08:48 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Printing PDF from thumbdrive is only suported on the Officejet Pro 8730/8740 printers.

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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‎07-08-2019 08:23 AM

HP Recommended

Why on earth would you name a printer the "OfficeJet Pro" and NOT give it the ability to print PDFs from the USB stick?

FACT: Offices print mostly documents, and not so often pictures. Offices use pdfs for documents, not jpgs. 

I feel ripped off! Had I known, I would not have purchased my Officejet PRO 8515.

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