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02-02-2024 08:53 AM
Hi, good morning/afternoon/evening,
We have this printer which is color laserjet flow mfp m880,
but we removed the modem and moved to a simple hotspot connection,
and scanners are not working anymore.
i am currently printing via usb cave,
was wondering if, by any chance,
is it possible to scan as well? because it is not working at all.
advise is much appreciated
thanks
regards
02-02-2024 09:14 AM
The MFP M880 is only ethernet wiring or USB cable as shown here.
Your are connected using USB. I assume Windows only.
I looked for Windows software here and there are two packages you might need.
Twain (scanner) driver
https://ftp.hp.com/pub/softlib/software13/printers/HPScanTwain/HPScanTwain-1.0.683-HPScanTwain.msi
Full feature printer driver
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02-04-2024 02:53 AM
The 880 is a network only scanning device. Removing the modem should have no affect on network functionality.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.