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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Hi, good morning/afternoon/evening,

 

We have this printer which is color laserjet flow mfp m880,

 

but we removed the modem and moved to a simple hotspot connection,

 

and scanners are not working anymore.

 

i am currently printing via usb cave,

 

was wondering if, by any chance,

 

is it possible to scan as well? because it is not working at all.

 

advise is much appreciated 

 

thanks

regards

 

2 REPLIES 2
HP Recommended

The MFP M880 is only ethernet wiring or USB cable  as shown here.

 

Your are connected using USB.   I assume Windows only.

I looked for Windows software here and there are two packages you might need.

 

Twain (scanner) driver 

https://ftp.hp.com/pub/softlib/software13/printers/HPScanTwain/HPScanTwain-1.0.683-HPScanTwain.msi

 

 

Full feature printer driver

https://ftp.hp.com/pub/softlib/software12/COL50900/fp-123576-6/LJ-Ent-MFP-M880-PCL6-Full-Solution-19...

 


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HP Recommended

The 880 is a network only scanning device. Removing the modem should have no affect on network functionality.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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