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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎02-04-2024 12:08 PM

HP Recommended
Product: HP LaserJet Pro 200 color MFP M276nw

My HP Quick Scan icon disappeared from my desktop. I've had my Windows 11 laptop for over a year, and have had no problems scanning thru the icon on my desktop. My HP LaserJet Pro 200 color MFP M276nw printer is functioning fine.

I uninstalled and reinstalled the printer and checked for updates. THAT DIDN'T WORK. It takes me 10x's longer to scan documents because the HP app will only allow me to scan ONE PAGE AT TIME instead of feeding through the document tray. My Quick Scan icon allowed me to scan all pages of a document with the click of a button. Where did my icon go???

1 person had the same question
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