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- HP Community
- Printers
- Scanning, Faxing, and Copying
- receive a fax on my envy 6455

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01-25-2021 10:27 AM
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@Wes60 wrote:How can I receive a fax. I can send but not receive
The printer does not include "Fax" hardware.
How to Receive a Fax
Sign up for a free or purchased Fax service / subscription that can receive faxes, for example, to your email.
Details / Explanation
The restriction appears to be correct, in fact.
Mobile Fax can send faxes but is not able to "receive" faxes.
Page 75
and
HP Smart – Mobile Fax – Information, Sign-up, Terms of Service
Not your home site? Click the Flag to change to your region.
Sections of Interest include:
- FAQ > Section What does the Mobile Fax service cost?
- Below section FAQ > More FAQs
and
- HP Smart - Send Faxes with the HP Smart App
- FAQ > Section Can I cancel or remove Mobile Fax from the HP Smart app?\
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When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY Pro 6455 All-in-One Printer
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