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- Scanning, Faxing, and Copying
- redirected to Microsoft store

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06-12-2019 03:49 PM
I'm trying to scan from my Deskjet 2622 but I keep getting redirected to the Microsoft store to download the app. I don't want to use the app. Isn't there a way to download the software directly from a website without using an app anymore? I don't log into my computer in Microsoft mode. I tried that and I can't find any of my files that way.
06-14-2019 05:49 PM
@jolc68 If you've got Windows 10 S, it would redirect you to the Microsoft store by design, unless you exit out of Windows S mode, however, I see that you've mentioned Windows 8 on the description, please do clarify on that,
Also, if it is windows 8, have you installed a particular application to scan?
If not, here's all you need to know about how to scan on an HP device: Click here for details.
(Please elaborate for an accurate solution)
P.S: Welcome to HP Forums! 😉
Let me know how that pans out,
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Riddle_Decipher
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