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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP ScanJet Pro 4500 fn1
Microsoft Windows 10 (64-bit)

i forgot the HP ScanJet Pro 4500 fn1 admin password, i can't access the scanner settings, how can i reset it?

5 REPLIES 5
HP Recommended

Please,

 

I have the same problem. 

 

Did you hve a solution ? 

HP Recommended

Hi!

 

This model has a reset from the scanner, at Settings, option Reset.

 

Try that.

 

Best Regards,

HP Recommended

the reset option is locked too

HP Recommended
Hold ? Button while hitting power button, will allow you to change any one locked setting (including WiFi and reset).... have to repeat for subsequent settings.
HP Recommended

Unfortunately I did not succeed with the resetting. Which buttoms do I have to push at the same time, in order to reset the password ? Since I have never changed any password, where can I find the default password ?

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