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‎01-12-2023 08:08 AM

HP Recommended
Product: HP Officejet Pro 8600 e-All-in-One Printer - N911a
Operating System: Microsoft Windows 11

I have a new hp laptop... the scan to computer is very diferent from my 2 year old laptop

1 REPLY 1

‎01-12-2023 09:41 AM

HP Recommended

Hi,

I would assume you used another front panel scanning feature in the past.

 

Please make sure to install the HP Full Feature Drivers for full capabilities of the HP Software:

https://ftp.hp.com/pub/softlib/software12/COL40120/bi-108858-4/Full_Webpack-1312_1-OJ8600_Full_Webpa...

 

Once finishing the installation you would see "Scan to Computer" option listed as Scan to XXX (Your computer name) when scanning with the HP Software.

 

When using WSD Services by the operating system you would see limited functionality (such as Save to JPEG, etc.), I would guess these are the option you're noticing now due to lack of HP scanning software.

 

Shlomi

 

 



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