scan multiple pages using flatbed hp 3830

[BendP]

the feeder is not working and I can only scan one page to pdf using the flatbed...hp officejet3830. I need to scan multiple pages into one doc

[Dilip_18]

Hi@BendP,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing multiple pages scan issues with the HP Printer.

Set scan preferences

Change settings in HP Scan before you complete a scan job.

Scan Shortcuts

Show Viewer After Scan check box

Source options

Scan settings

More

Select a Scan Shortcut, such as Save as PDF or Email as JPEG.

NOTE: To save or email a multi-page scan as a single file, select a PDF shortcut. Multi-page JPEG scans save as separate files.

Select the Show Viewer After Scan check box.

If your printer has both a document feeder and scanner glass, select Document Feeder if loaded under Source.

Make sure the other settings such as Page Size, Color Mode, and Page Sides match your scan job.

NOTE: If you want to scan both sides and 2-sided scanning is not an option, you can add pages to your scan later.

Click More to change advanced settings, such as Resolution (ppi), Orientation, Destination, and File Name.

Step 4: Scan and edit

Load your document, complete the scan, and then edit, if necessary.

Load all pages into the document feeder. Look for a graphic with arrows on the document feeder to help you load your original pages correctly.

NOTE: To avoid paper jams and feed issues, make sure the original pages fit easily into the document feeder. You can add pages to your scan job later.

In HP Scan, click Scan.

The printer scans each page in the document feeder, and then HP Scan displays a preview.

Follow any prompts to flip and re-load the pages for duplex scanning.

To add more pages to your scan, click the Add pages icon on the bottom bar, load more pages into the document feeder, and then click Scan.

To remove pages from your scan, select a page, and then click the Delete page icon on the bottom bar.

To change the order of your multi-page scan, click and drag pages into the order you want.

Double-click individual pages to rotate, crop, or change brightness and contrast, or click More for advanced options.

When you finish editing your scan, click Save or Send.

Raise the scanner lid on the top of the printer. Keep the document or photo with the printed side down on the scanner glass. Use the Automatic Document Feeder tray to scan multiple page documents. Locate the Scan button on the printer's control panel and press it.

Hope this helps! Keep me posted. 

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