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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎06-10-2024 08:47 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I have an HP deskjet printer/scanner but do not know how to get it to scan. can you hlep me?

Category:
1 REPLY 1

‎06-12-2024 09:55 AM

HP Recommended

Hi @sapph24,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

                                                                                        

I understand that you are having issues with scanning. 

 

Refer to this document and this should help you scan from your printer. 

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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