• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎11-01-2015 01:14 AM

HP Recommended
Product: HP 6600
Operating System: Microsoft Windows 7 (32-bit)

I have a new HP 6600 all in one. I cannot find instructions for scanner settings eg. resolution, place to send it to etc. Not in the manual, not on the screen.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-01-2015 05:39 AM

HP Recommended

Hi,

Follow these steps to scan using the HP Scan software:

http://support.hp.com/us-en/product/HP-Officejet-6600-e-All-in-One-Printer-series---H7/4322968/model...

 

The listed steps include any applicable setting change such as Resolution, etc.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎11-01-2015 05:39 AM

HP Recommended

Hi,

Follow these steps to scan using the HP Scan software:

http://support.hp.com/us-en/product/HP-Officejet-6600-e-All-in-One-Printer-series---H7/4322968/model...

 

The listed steps include any applicable setting change such as Resolution, etc.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎11-04-2015 12:50 AM - edited ‎11-04-2015 12:51 AM

HP Recommended

I had difficulty getting my computer to FIND my HP all in one, but it's not mentioned anywhere, that the HP has to be ON first! Never mentioned,but logical.

Anyway, I can now find everything! Thank you!

Was this reply helpful? Yes No

‎02-15-2017 09:19 PM

HP Recommended

 my computer is HP Officejet Pro 6830

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.