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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎04-16-2024 03:19 PM

HP Recommended
Product: HP Officejet Pro 8500A e-All-in-One Printer - A910a
Operating System: Microsoft Windows 10 (64-bit)

Hello

I want to simply press the "scan to computer" button on the printer and have it open up a screen on my computer.  Whenever I try, it says I must download the HP Smart App.  I have downloaded the App.  Why won't the button simple do all the work, why do I have to open the app, and then click the Scan button there?  There has to be an easier way.  I also downloaded Windows Scan app which worked for a day and now doesn't.  Why can't we simply hit the button on the printer to scan?

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