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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Color LaserJet Pro MFP M479fdw
Microsoft Windows 11

Hello I have a hp color laser jet pro mfp m479fdw and cannot get it to scan to the computer in a pdf anymore from ADF still works from Glass. If i scan using a Computer scan program will work but not from the printer directly. I have attached a screenshot of HP smart settings. when we try to adjust ADF setting the PDF option disappears.  Microsoft tells me this is a software issue. Any one help me on this ? 

FLOMIL1_0-1695306974824.pngFLOMIL1_1-1695307086940.png

 

ogram will work but not from printer directly . 

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