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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
TerryB5
New member
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Message 1 of 2
108
Flag Post

scan to computer wont work

HP Recommended
HP 9020 all-in-one
Microsoft Windows 10 (64-bit)

I have downloaded full software package and installed multiple times. Scan to computer will work for a while, then it wont.

 

Is it impossible to speak to a live person for support?

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
29,659 22,903 1,560 1,521
Message 2 of 2
Flag Post
HP Recommended

@TerryB5

 

Welcome to the HP support community.

 

Are you getting any error messages?

Meanwhile:- 

Update the printer firmware

Here are the steps:- Click here

 

Enable scanning to a computer

  1. Open the HP Printer Assistant. Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name. ...
  2. Go to the Scan section.
  3. Select Manage Scan to Computer.
  4. Click Enable.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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