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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Officejet 8600 All in one
Microsoft Windows Vista

I've tried to use my yahoo mail account as an outgoing email profile for "scan to email" function on my HP Officeject 8600.  I input the info required and save and test, but it rejects it.  Any tips on getting it to work?  Thanks

2 REPLIES 2
HP Recommended

Hi,

By rejecting it, please clarify what exact error message is shown.

 

Also, please try generating an App-Specific Password and using it as the password among your Yahoo email account, the printer will fail to log in to Yahoo with a Standard security password:

https://help.yahoo.com/kb/generate-third-party-passwords-sln15241.html

 

Shlomi

 



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If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

@RodsterPP 

 

I can offer limited advice - 

  • It has been a very long time since I have seen Vista.
  • I do not have an 8600 printer.

 

Discussion

  • Scan to Email is supported on the "Plus" model and the "Premium" printer models.
  • Unless you are using HP Smart (application available on Windows 10), you will need an email program / client / software installed on the computer.  Email clients / software include, for example, Outlook and Thunderbird.

 

References

Datasheet


Read at least this section

 User Guide

Section Unable to scan to email > Page 134

 

If the printer supports Digital Filing, you may be able to set up / verify / edit / test Scan-to-Email using the Embedded Web Server (EWS).

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Scan > Scan to Email >  Settings

 

Notes:

  1. Obtain your smtp settings from Yahoo
  2. At least Yahoo and Gmail support "two-step" verification.  This setting is not supported by Scan-to-Email. 

Options:

  • Use a different email address for which you have not set up two-step verification
  • Remove Two-step verification from the email address

and / or

  • If available, use (in your email) the Apps Password to side-step / verify the added code information.

 

General Example - EWS - Scan to Email

Options may differ by model / vintage

EWS_8740_Scan-to-Email_Setup_6EWS_8740_Scan-to-Email_Setup_6

 

 

References

 

Using the HP Printer Embedded Web Server (EWS)

 

 

Category How to > Select Topic: Scan

Available Documents include (and are not limited to):

How to Scan (Windows)

 

 

Reference and Resources – (More) Places to find help, solve problems, and learn how to use your Printer

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your device

OR

HP Officejet Pro 8600 e-All-in-One Printer series - N911

 

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We are a world community of volunteers dedicated to supporting HP technology

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Dragon-Fur

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