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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-23-2016 07:22 AM

HP Recommended
Product: Officejet Pro 8625
Operating System: Microsoft Windows 10 (32-bit)

How do I set up "Scan to print"?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-23-2016 04:15 PM

HP Recommended

Isn't that the same as copying?

 

Put the document you want to "print" on the scan glass and hit "Copy"

I am an HP Employee. Although I am speaking for myself and not for HP.
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10 REPLIES 10

‎01-23-2016 07:28 AM - edited ‎01-23-2016 07:29 AM

HP Recommended

Hi,

 

Thanks for using the forum.

 

Not quite sure we understand what you meant by "Scan to Print".

 

However, in order to use scan, you need to download and install the full feature software.

 

Here's the link for your convenience:

 

http://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-8620-e-all-in-one-printer-series/53...

 

Once you have installed the Full feature software, you should be able to print and scan. 

 

The following videos will be helpful for your scanning needs :

 

Scanning Multiple photos:

HP Officejet Pro 8630

https://goo.gl/ADYDmo

 

Scanning Tips:

HP Officejet Pro 8630

https://goo.gl/fjZvqM

 

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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‎01-23-2016 08:15 AM

HP Recommended

I though that I used to have the ability to print directly from the scanner, without creating a computer file.

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‎01-23-2016 04:15 PM

HP Recommended

Isn't that the same as copying?

 

Put the document you want to "print" on the scan glass and hit "Copy"

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎12-21-2016 02:36 PM

HP Recommended

Hello HP Forums,

 

@greenturtle, I believe @rohatyner is inquiring about (as am I) a "scan and send to printer" function so you can print to //any// printer.

 

Does HP Printer Assistant allow "send to printer (subsystem - vs. the scanner's printer)" as a Scan Destination option?  If no, I classify this as a HP Printer Assistant loss in functionality vs its predecessor HP Solution Center.

 

Use case:  Scan a document and print with a different printer (other than the HP Officejet Pro 6968 being used to scan).  One specific need:  send scan to a .pdf print driver that allows appending to an existing .pdf document.  This is only one need, the ability to send a scan to any printer recognized by my OS affords many options.

 

HP Solution Center (predecessor to HP Printer Assistant) scan settings Scan To allows selecting Printer.  After the scan, and selecting the scan viewer's "Finish" button, the Window "Printer Setup" dialog appeared and one can select any Windows printer.

 

Is the same possible with HP Printer Assistant?

 

HP Printer Assistant Destination File Type:

  • PDF
  • JPEG
  • PNG
  • BMP
  • TIF
  • Text (.txt)
  • Rich Text (.rtf)
  • Searchable PDF (.pdf)

HP Printer Assistant Destination Send To:

  • Local or Network folder
  • Email
  • Dropbox
  • GoogleDrive

Is there a way to add "Printer" (or for techie folk "System Printer")?

 

 

 

Current System Info:

  • HP Printer Assistant, file version: 36.2.1964.60632 (per properties -> detail tab of HP OfficeJet Pro 6960.exe - couldn't find [menu] -> Help -> About ... ???)
  • Windows 10
  • HP Officejet Pro 6968 (shouldn't make a different - this is really about HP Printer Assistant)

 

Prior System Info:

  • HP Solution Center, file version: 130.0.44.62 (per properties -> detail tab of hpqdirec.exe - no Help -> About)
  • Windows 7
  • HP Photosmart C7250

 

 

Thanks,

 

Tim

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‎12-21-2016 04:34 PM

HP Recommended

@greenturtle - sorry, came back to the page and see that your answer was accepted by @rohatyner (scan/print with same printer).

 

i.e. I have a different question.  Should I open up a new thread?

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‎12-23-2016 05:50 AM

HP Recommended

Hi @TimWC,

Thanks for using the HP Forums.

 

Unfortunately the HP Printer Assistant doesn't offer the option to scan to and print.

 

However, wouldn't it suffice to Save as PDF and you can print the file from any printer?

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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‎12-23-2016 08:32 AM

HP Recommended

Hi @greenturtle,

 

Thanks for the reply - since the OP marked this thread solved, I created HP Printer Assistant - Scan to Printer (OS Printer subsystem) under Print Software and Drivers and (my apologies for any duplication) .

 

From a workflow perspective, doubling the steps is a deal breaker.  A particular requirement creates .pdf with 100's of pages - one .pdf per person per month containing all receipts/expenses.

 

I tried (not too hard) to use HP Solution Center, but it looks like it's:

  1. printer specific
  2. not  compatible with Win10

Is HP Solution Center supported for OfficeJet Pro 6968 on Win 10 (64 bit)?

 

Thanks,

 

Tim

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‎12-23-2016 07:10 PM

HP Recommended

Hi @TimWC,

Have replied to the other post.

 

Wish you a Blessed Christmas!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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‎11-02-2018 07:52 AM

HP Recommended

jeg kan ikke installere print &scan docktor på min pc det er deskjet all in one 3630 venligst hjælp mvh dickie

 

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