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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP LJ M28M31
For some time my scanner sometimes doesn't show the preview page in PDF and doesn't let me save the scanned page. Sometimes it shows it, but it doesn't allow me to add others... If I use HP Print and Scan Doctor 5.7.4 and I test everything works fine, but only by using Scan Doctor...

 

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