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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

hi, how i get a scanner app for my phone

1 REPLY 1
HP Recommended

Hi @erikteteruck,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

To use your HP printer as a scanner with your phone, you can typically use the HP Smart app. Here's a general guide on how to set it up.

 

Install HP Smart App:

  • Go to the App Store (for iPhone) or Google Play Store (for Android) on your smartphone.
  • Search for "HP Smart" and install the app.

Connect your printer:

  • Make sure your HP printer is connected to the same Wi-Fi network as your smartphone.
  • Open the HP Smart app and follow the on-screen instructions to add your printer.

Scan a Document:

  • Open the HP Smart app.
  • Look for the option to scan documents or images. It might be labeled as "Scan" or something similar.

Adjust Settings:

  • Depending on the app, you may have options to adjust settings such as color, resolution, and file format.

Position the Document:

  • Place the document or photo you want to scan on the scanner bed of your HP printer.

Scan the Document:

  • Use the app to start the scanning process. The app will communicate with your HP printer, and the scanning will take place.

Save or Share:

  • After scanning is complete, you can save the scanned document to your phone or share it through various options such as email, messaging, or cloud storage.

 

Keep in mind that the specific steps may vary slightly depending on your printer model and the app version. If you encounter any issues or if your printer is not compatible with the HP Smart app, you may want to check if your printer has its own dedicated app or explore other scanning apps available on the App Store or Google Play Store.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

I am an HP Employee.
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