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ENVY 5055 all-in-one printer
My scans are printing with a copy of the alinement page printing in the blank part of the scan. I have:
1. shut off and unplugged.
2. reset the default settings.
3. downloaded the current drivers.
4. used HP print and scan Dr.
5. installed new HP ink cartridges and did an alinement.
Printer is only 2 months old and was working fine before. What else can I try?????
Welcome to the HP Support Community.
Are you able to copy well?
Try a firmware update: https://support.hp.com/in-en/document/c02919168
Let me know if this helps.
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