scanner issues

[CASH3]

When I scan from the feeder, I get black lines on the scanned object.  This doesn't happen when I scan from the glass

[Jeet_singh]

@CASH3,

Thank you for showing your interest in HP Support Forums.

I see from your post that you are having issues while scanning from ADF. Don't worry we'll work together to help you find a solution.

To provide you with an accurate solution, I'll need a few more details:

What is the product number of the printer? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Have you recently made any changes on the printer before the issue started?

Are you able to make a copy from the ADF? What happens when you try to make a blank copy from ADF

If it does, what happens when you try to scan using the ADF? Do you get an error? Do the wheels just spin? 

Could you please respond to this post with the details and with the results of the troubleshooting for further assistance.

Eagerly waiting for your response!

Regards,