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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Photosmart C5180
Microsoft Windows 10 (64-bit)

With Solution centre no longer working i managed to put a shortcut on my desktop from this location to bypass the solution centre

C:\Program Files (x86)\HP\Digital Imaging\bin\hpiscnapp

By default this is setup to scan a picture.

is there any way to modify this the scan to pdf documents by default

or to create a seperate shortcut to do this.

Thanks

Dave

1 REPLY 1
HP Recommended

@dksmithuk 

 

Whether you can create a custom shortcut using your version of HP Scan depends on whether this old version supports creating a Custom Shortcut.

 

I don't have that version of HP Scan (or anything close to it).

I can provide an alternative driver that will work along side of your "still installed" Solution Center software.

If it works, HP Scan Extended does normally support the concept of default / custom shortcuts.

If your version of HP Scan provides a "custom shortcut" setup, it will likely be similar to that in HPSE

 

HP Scan Extended

  • Download-Save-Install

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

 

  • HPSE is a subset an older Full Feature Software suite. 
  • HPSE features are very similar to the HP Scan Software released after 2015.
  • Although HPSE appears to be a separate software, HPSE is dependent on the infrastructure provided by the Full Feature Software (full driver).  The Full Feature Software for your printer should be installed before installing and using HPSE.
    • OPTIONAL:  Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
      • Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
      • Right-Click HPScan.exe > Select Pin to Taskbar
      • Right-Click HPScan.exe > Select Send to Desktop (Create a Shortcut)
      • Right-Click HPScan.exe > Select Pin to Start

 

Example

HPSE_Scan_Examples_1HPSE_Scan_Examples_1

 

What else?

 

HP Scan and Capture

Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Download-Save-Install   HP Scan and Capture

 

Click Start (windows key) > Open the All Apps List > scroll the list 

Open Category HP

Find and open the HP Scan and Capture application

Optional

Right-Click on the application and PIN to Start

 

Example - HP Scan and Capture - Basics - Options for document / image

Scan_and_Capture_Document-Photo_Settings_1Scan_and_Capture_Document-Photo_Settings_1

 

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