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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
hp5740
macOS 10.15 Catalina

since the catalina upgrade cannot connect to the scanner on my 8710 nor 5740 scanner.

cann someone tell me how to reconnect?

1 REPLY 1
HP Recommended

Hi,

What application are you trying to scan from?

 

Be aware that HP Easy Scan is not currently supported on Catalina, try Image Capture instead:

https://support.hp.com/in-en/document/c06455960

 

Shlomi

 



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