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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎05-07-2025 11:24 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

When I open the program to scan the print is too small to even read. All "answers" I have seen on here say to change my display settings. If I have to change the settings for everything else on my computer, you have a pretty **bleep**ty product.

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2 REPLIES 2

‎05-08-2025 09:46 AM

HP Recommended

Hi @osedirgjheditso,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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‎05-08-2025 03:04 PM

HP Recommended

My model doesn't matter as this issue has been addressed several times and the answer is always the same - the hp program is crap and the only fix is to adjust your entire computer's settings to compensate.

No thanks

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