scanning 2-sided paper documents

[JC2006]

How do you scan a multipage document that is on 2-sided paper documents on an HPOffice Jet Pro 9025e?  Although the printer box says  "automatically scans both sides 

[Dragon-Fur]

@JC2006 

Welcome to the HP Community --

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@JC2006 wrote:

How do you scan a multipage document that is on 2-sided paper documents on an HP OfficeJet Pro 9025e?  Although the printer box says  "automatically scans both sides 

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Yes, this printer supports single-pass 2-sided scanning from the ADF.

Reference:  Datasheet HP OfficeJet Pro 9025e  

Excerpted

Designed for small businesses doing a range of print tasks, including professional color documents and even a few photos. Count on fast print speeds up to 24 ppm , single-pass two-sided copy/scan, automatic two-sided printing, reliable Wi-Fi connectivity, and an extra-large 500-sheet paper tray.

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I see that your last sentence is not complete -- did you mean to tell us which Device and Operating System you are using and what is happening?

Any details you wish to add might help us provide a more precise "how-to" answer.

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HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

Printer Specifications

Product Specifications for the HP OfficeJet Pro 9025e All-in-One Printer (1G5M0A)

Read Section Scan

Examples of Scan jobs...

Reminder:

Not every paper size is supported in the ADF and not all paper sizes and types are supported for 2-sided scans.

General Example - HP Smart - Windows - PDF - Scan Document

Select the setting to scan "2-Sided" under the Setting for Source (ADF / Automatic Document Feeder).

The example shows next Option as "Share", though you can certainly select "Save" instead.

HP_Smart_Win_Scan_Document_Share_5

General Example - HP Smart - Mobile - iPadOS - Scan - Document

HP_Smart_Mobile_Scan_PDF-Image_Options_7

General Example - Windows - Full Feature Software installed - HP Scan

Shortcut = Save as PDF

Select Page Sides = 2 - sided Book OR 2 - sided Tablet

9025_HP_Scan_Menu_PDF_More_Destination_8

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP OfficeJet Pro 9025e All-in-One Printer  

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[JC2006]

Thank you Dragon-Fur for your response.  Not sure why my initial inquiry cut short, but let me fill in some details.  I just purchased a HP Office Jet Pro 9025e last week.  As you noted, the stat sheet for the printer reports that it can scan 2-sided documents and the printer box  also states that the printer "automatically scans both sides of page at same tim."  I also confirmed with retailer that the printer scans 2-sided paper documents.   I have thousands of pages of 2-sided, letter-sized legal documents and tax returns that I am trying to digitize into pdf format to save ultimately on an external hard drive.  Here is the issue--I am putting each 2-sided document into the printer document feeder and scanning onto a USB drive.  Although the printer screen has an option for copying 2-sided documents, it does not have a similar command for scanning a 2-sided letter sized paper document.   The printer only will scan one side of the document.  While I can flip the document and scan the other side, that is time consuming and will not keep the pages in order or in the same pdf.    Any further thoughts on how to simply accomplish my task woth the new HP 9025e printer?  

[Dragon-Fur]

@JC2006 

You are welcome.

Warning -- All typed "on the fly" - never a great idea.

Forgive typing and / or other errors...

Perhaps the feature you seek, that is, scanning directly at the printer using the USB drive destination is not available.

Scanning of this type is perhaps limited to whatever is built into the printer without consideration to the source (ADF) or the document type (2-sided).  ?

That's just a guess -- I generally scan from various apps or software.

If the USB based option is available, it might be explained in the user manual:

User Guide - HP OfficeJet Pro 9020e series

Relevant to Windows and having installed the Full Feature Software

Reference Video

 HP OfficeJet Pro 9020 | 9022 |9025 | 9026 | 9028 |9018 Download & Install HP Full featured software

Manage how multiple documents can be separated when scanned from the ADF.

Using the HP Scan software does include saving to your choice of folder, either local or mounted external. 

Try it on a "small stack" before you load the ADF with the allowed 30 or so sheets.

All the sheets should be the same size... The printer lacks a paper sensor for detecting paper size changes.

For example, 

• HP Scan > Save as PDF > More > Document > Adjust Documents

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HP Scan

Select Shortcut to Save as PDF 

Set main menu sections, including the options for Page Size and Page Sides

Select More > to open available sub-menus

Select sub-menu Document > Open sub-section Adjust Documents

Optional > Select "Delete blank pages" and the level of sensitivity

Optional > Select to "Separate pages into multiple documents" and method of separation (blank or number of pages)

Select OK to save changes and return to Document sub-menu

Optional > Continue to any other sub-menu

Select < Less to return to main menu

When ready, Select Scan

9025_HP_Scan_Menu_PDF_More_More_Document_Adjust_1

Example - HP Scan - Menu - More > Destination

Note the "Send to" and "Save to" sub-menus 

9025_HP_Scan_Menu_PDF_More_Destination_8

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"