scanning app

[Virago700cc]

I would like to use this app for my new OfficeJetPro 8715, but I can't figure out how to get it to recognize the 8715.  How do I get this app to work with my new printer?

[Dragon-Fur · Accepted solution]

@Virago700cc

This is part of the Full Feature Software for your printer.

Download and install the software.

Once installed, you will find a Printer Assistant shortcut icon on the Desktop named for your printer.

From the printer's How-to section:

How to Scan (Windows)

From "User Guides" section:

User Guide

References

Printer Homepage – “Things that are your printer”

Drivers and Software, Videos, How-to, Troubleshooting, Manuals, Product Information, and more

HP OfficeJet Pro 8710 All-in-One Printer series

Dragon Document – Collection of Help, suggestions, links to how-to videos, and examples: 

Scanning Program Options

Topics / Sections – various, including:

• Know and Understand Scan DPI / Scan Resolution options
• HP Scan Extended – Exceptional standalone free scan program:  Single, Multiple scans, image and PDF scans, Auto-Crop!
• NAPS2-- Not another PDF Scanner – free standalone program scans PDF files and image(s) as .jpeg or PDF file(s)
• Printer Software (Full Feature Software > Printer Assistant > Print, Scan & Fax > Scan a Document or Photo)
• HP Scan and Capture from Windows Store
• And others…

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

[Virago700cc]

This did not help.  I went through the steps but it did not offer me this app.

[Virago700cc]

Actually, I  might have spoken too soon!  I think I found it!

Thank you!!!!

[Dragon-Fur]

@Virago700cc

You are welcome.

Do take a look at the various scan programs available -- some might be "better" than others for some purposes.  Nice to have options.  Smiling.

Happy Printing.

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

[Virago700cc]

It isn't giving me the app I want.  It gives me this one which does NOT allow previewing scan and cropping scan area before you scan.  That's why I like the one I posted above.   Can you help me find the one above?

[Virago700cc]

Dragon-Fur, do you have any suggestions for apps?  I want to make sure I'm downloading one that is safe.

I need to scan and print...and then scan or print 2-sided.   I need to preview scan before it actually scans and be able to change the scan area by click and drag

[Dragon-Fur]

@Virago700cc

Obviously, I am a voice in the ether -- and it is true that anything you read on the Internet is suspect.

On the other hand, our community forum is in the business of helping people -- we are not hawking any particular program, vendor, business, or device.

Those of us Experts who serve the community follow the Rules of Participation -- we never knowingly harm anyone.

Nothing that I have recommended is known to be problematic, that is, these are applications that have been used / tested on my personal system(s).

From my earlier Post:

• HP Scan Extended – Exceptional standalone free scan program:  Single, Multiple scans, image and PDF scans, Auto-Crop!

Excellent program with obvious advantages (auto-detect) -- the scan preview window is a bit small...

• NAPS2-- Not another PDF Scanner – free standalone program scans PDF files and image(s) as .jpeg or PDF file(s).

Scan document / image page > Double click on the scanned image preview to open a larger image previce window / menu, stretch the window larger or fit to your screen > Click "+" to enlarge the image as large as you wish

• Printer Software (Full Feature Software > Printer Assistant > Print, Scan & Fax > Scan a Document or Photo)

Small scan preview window -- certainly adequate for work not requiring crop / edits.

• HP Scan and Capture from Windows Store

Download, install program

Open HP Scan and Capture > Right click on bottom of program window >

Settings wheel > Document Scan options

When ready > Capture Documents >

Scan the first page > Remove scanned page from glass >

Place next page on glass > Click +

When pages are scanned > click the File box (to the left of the + button) and save the document.

Also - Image handling:

IRFANVIEW GRAPHIC VIEWER

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

[ClariceNguyen]

I have the same error with yours

Luckily I read this and solve that problems, thank you very much

@Dragon-Fur wrote:

@Virago700cc

This is part of the Full Feature Software for your printer.

Download and install the software.

Once installed, you will find a Printer Assistant shortcut icon on the Desktop named for your printer.

From the printer's How-to section:

How to Scan (Windows)

From "User Guides" section:

User Guide

References

Printer Homepage – “Things that are your printer”

Drivers and Software, Videos, How-to, Troubleshooting, Manuals, Product Information, and more

HP OfficeJet Pro 8710 All-in-One Printer series

Dragon Document – Collection of Help, suggestions, links to how-to videos, and examples: 

Scanning Program Options

Topics / Sections – various, including:

• Know and Understand Scan DPI / Scan Resolution options
• HP Scan Extended – Exceptional standalone free scan program:  Single, Multiple scans, image and PDF scans, Auto-Crop!
• NAPS2-- Not another PDF Scanner – free standalone program scans PDF files and image(s) as .jpeg or PDF file(s)
• Printer Software (Full Feature Software > Printer Assistant > Print, Scan & Fax > Scan a Document or Photo)
• HP Scan and Capture from Windows Store
• And others…

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

Clarice Nguyen

[edit]

[Cheron-Z]

Hi ClariceNguyen,

Please check your private message folder.  See the envelope in header.

Cheers,

Cheron