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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎08-18-2026 05:19 PM

HP Recommended
Product: HP OfficeJet Pro 8120e All-in-One Printer

Just need to know how the scanner works and I can send to my laptop with double sided documents 

 

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1 REPLY 1

‎08-18-2026 08:47 PM

HP Recommended

Hi @Lizzie03 

1. Please follow steps from the next video to learn how to scan a document:

>> https://www.youtube.com/watch?v=oHSa5FU-_I4

 

2. For scanning double sided you need to turn pages manually using the ADF (Auto Document Feeder) in the upper tray of the Officejet printer/scanner.

 

  • First scan 1 side of the paper, then turn page manually to scan back side.
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