• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎05-10-2020 02:23 PM

HP Recommended
Product: Office Jet 5255

How do I get the scanning software?

1 person had the same question
3 REPLIES 3

‎05-10-2020 02:04 PM

HP Recommended

Printer says I need software or app. How do I get software?

 

Was this reply helpful? Yes No

‎05-11-2020 02:21 PM

HP Recommended

HI @RedHead98,
Welcome to the HP Support Community!

 

You must install this software package, HP OfficeJet 5200 All-in-One Print and Scan Driver and Accessories .

More Information you'll find here.

 

Hope this helps! Keep me posted.
Andreas

 

If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!

I'm not an employee of HP, I'm as volunteer here.
         
Was this reply helpful? Yes No

‎05-15-2020 02:19 PM

HP Recommended

@RedHead98

 

Welcome to the HP Support Community.

 

You can install the HP Smart App from here which will have the scanning software too: https://support.hp.com/us-en/drivers/selfservice/hp-officejet-5200-all-in-one-printer-series/1409573...

 

Steps to use the App: https://support.hp.com/in-en/document/c04675142

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.