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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎02-12-2019 10:19 AM

HP Recommended
Product: Home
Operating System: Microsoft Windows 10 (64-bit)

HP Solution Center doesn't work anymore on my pc. Reinstalling first seems to be ok. But when i try to open the program i get the message that the installation hasn't be finished. So and how do I scan now?????

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-12-2019 08:05 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can you try this standalone software (may or may not work)

 

HP Scan Extended

http://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

Else consider this 3rd party software (VueScan):

 

Overview of VueScan

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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3 REPLIES 3

‎02-12-2019 08:05 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can you try this standalone software (may or may not work)

 

HP Scan Extended

http://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

Else consider this 3rd party software (VueScan):

 

Overview of VueScan

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎02-13-2019 05:06 AM

HP Recommended

I tried the program. Great it works from the first time. Thank you very mutch.

 

friendly regards

Luc Willaert

Was this reply helpful? Yes No

‎02-13-2019 04:26 PM

HP Recommended

Hi @tbennekik ,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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