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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
8035E
Microsoft Windows 10 (64-bit)

I want to scan from my 805E printer to my HP laptop.

3 REPLIES 3
HP Recommended

@brilljr

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I understand that your wanting to know how to scan from HP OfficeJet Pro 8035 printer.

Install the HP Smart app on your computer running Windows.

  1. Place the printer near the Wi-Fi router if you are setting up a wireless connection.

  2. Make sure paper is loaded in the main tray, and then turn on the printer.

  3. Download the HP Smart app from HP Smart - Microsoft Store (Windows 10) 

    If you are prompted to sign in with Microsoft to use the app across devices, you can sign in or click No, thanks to continue.​

    NOTE: Disconnect from a Virtual Private Network (VPN) connection before downloading.
  4. If you are setting up HP Smart for the first time, you must create or sign in to an HP account to access all printer functions.

  5. Open the app to set up your printer.

    • If your printer is found, follow the instructions to complete the setup.

    • If your printer does not display or to add another printer to the app, click the plus sign , and then follow the instructions to add the printer.

Use HP Smart scan options

Save, share, and send scanned documents with the HP Smart app for Windows.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

ECHO_LAKE
I am an HP Employee

HP Recommended

I don't have any trouble scanning to my 8035E printer except when I try to scan a photo to a JPEG file. How do you do that?

HP Recommended

@brilljr

Thank you for posting back. 

 

Are you getting any error messages while printing JPEG files?

Have you tried printing JPEG files from different devices? 

 

Keep me posted!

ECHO_LAKE
I am an HP Employee

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