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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎11-05-2018 02:48 PM

HP Recommended
Product: HP officejetpro 6960
Operating System: Microsoft Windows 10 (32-bit)

Scanned document to computor is to big to email ,1.4 MB how to change 

1 REPLY 1

‎11-06-2018 05:59 PM

HP Recommended

@Robinx01

Welcome to HP Forums, 

This is a great place to get support, find answers and tips to your technical queries.

 

Use the resolution and color settings in the HP Scan software to change the quality and appearance of saved scans.

  • Resolution: Resolution, measured in dots per inch (DPI), impacts scan quality. High-resolution scans have more detail. However, higher DPI settings also increase file size, and scans take longer to complete.

Click on this link: https://support.hp.com/in-en/product/hp-officejet-pro-6960-all-in-one-printer-series/8289579/documen... and follow what color and scan resolution options should I choose.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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