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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎08-27-2019 01:05 PM

HP Recommended
Product: 8610
Operating System: Microsoft Windows 10 (64-bit)

Printer works but it will not scan after doing windows 10 update

 

2 REPLIES 2

‎08-28-2019 09:23 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.Can you try the following:

Please Download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and fix your problem

http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-PDU

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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‎08-30-2019 02:11 PM

HP Recommended

The link you sent did not work.

I still can not find the "SCAN" app on the start menu

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