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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-25-2020 01:30 PM

HP Recommended
Operating System: macOS 10.15 Catalina

I can no longer scan to my MacBook Air since I have the latest version of Catalina.  I have attained a web-based connection.  Every time I attempt to access and enter my printer claim code Hp will not accept my log in credentials.  I have been going back and forth attempting to log to hpconnected.com.  Is there a telephone number to call Hp support?  The virtual chats really don't address the problem

Category:
1 REPLY 1

‎10-27-2020 04:59 PM

HP Recommended

@gnathicman

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Keep me posted!

ECHO_LAKE
I am an HP Employee

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