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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

I am trying to connect the fax on my printer. It says to use control panel. There are no options on my printer that the instructions are talking about.

3 REPLIES 3
HP Recommended

@Courtney2017 

 

Welcome to the HP Community --

 

Little DeskJet printer does not have any built-in Fax hardware.

 

If you wish, you can use HP Mobile Fax.

 

The app has been in an endless "Trial" phase for a number of years.

Should that ever change, you would receive a notification offering a subscription to the service.

 

There is no charge for Trial Software.

There is also no official support, though the software tends to work as it ought.

 

"Don't want it"

Sign-up and use of HP Mobile Fax is completely voluntary.

There are likely still eFax type services on the Internet.

Be wary of the "free stuff" -- you don't want the fax service keeping copies of your stuff.

 

 

HP Mobile Fax adheres to the laws governing it's use and your privacy.

 

Reference - User manuals

 

If you have enabled HP+ service 

Note that HP+ is not Instant Ink -- different animal --

User Guide – HP+ - HP DeskJet 2800e DeskJet 4200e All in One Series

 

HP+ not enabled:

 User Guide - HP Deskjet 2800e DeskJet 4200e All in One Series

Page 23

 

and

-- HP Smart / HP App - Mobile Fax –

Android, Apple iOS, iPadOS, macOS, and Windows 10, Windows 11

 

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

Please do read the questions and answers in the FAQ section:

 

More FAQs” calls this document – READ and Watch the Video

 

Video Example

 

Mobile Fax – Terms of Service

------------------------------------------------------

 

NOTE:  Until and unless something changes, HP Mobile Fax does not (cannot) receive faxes.

 

--------------------------------------------------

 

===================================

Message Content References

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 2855e All-in-One Printer  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

How do I receive a fax?

HP Recommended

@Courtney2017 

 

HP Mobile Fax does not include a "Receive Fax" feature.

 

To receive a Fax, you need an electronic fax service that includes the feature OR you need a printer that includes Fax hardware and the ability to receive Faxes using your landline phone service.

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.