• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 9010 AllinOne
Microsoft Windows 10 (64-bit)

Hello, I'm trying to set up incoming digital/wireless fax on my Officejet 9010 AllinOne. I've got the outgoing wireless fax set up perfectly. I can't find the instructions on how to set up for incoming digital faxes to my email. I'd sincerely appreciate input from anyone on how to accomplish this. Plus, how can I add multiple + separate documents into the outgoing digital fax? Currently, I'm not able to locate any settings that will allow me to add individual documents one at a time. Thanks in advance for any assistance.

1 REPLY 1
HP Recommended

@Kevin_13
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Firstly, let's clear the fax log

  • 1. From the printer control panel display, touch Fax .
  • 2. Touch Setup , and then touch Tools.
  • 3. Touch Clear Fax Logs/Memory.

To send a fax using group phone book

  • 1. Load your original print-side down on the scanner glass or print-side up in the document feeder.
  • 2. From the printer control panel display, touch Fax .
  • 3. Touch Send Now.
  • 4. Touch ( Phone Book ), and then touch Local Phone Book .
  • 5. Touch and select ( Group ) to switch to the group phone book.
  • 6. Touch the name of the group that you want to send.
  • 7. Touch Send . Printer sends the document to all the numbers in the selected group. TIP: If the recipient reports issues with the quality of the fax, try changing the resolution or contrast of your fax.

Click here: https://support.hp.com/in-en/product/hp-officejet-pro-9010-all-in-one-printer-series/23903057/docume... to know more about How to Fax.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.