setup issue

[umspatel10]

Hi community membres

I have a MacBook Air with Mac OS12 Monterey. I am connecting a HP Laserjet M1005 MFP. I have installed the correct drivers and can print Ok from any application. However, I am not able to scan. I have tried to use HP easy scan and HP smart. Both applications cannot find the HP Laserjet M1005 MFP. I am confused that The printing is ok, but cannot use the scanner?

any help will be appreciated

kind regards

umesh

[sandytechy20]

@umspatel10

Welcome to the HP support community.

I understand that you are unable to scan, I am glad to assist you.

Reset the printing system (macOS)

Resetting the printing system on a Mac can resolve problems such as print jobs stuck in the queue, connection issues, and incomplete driver setups.

NOTE: A printing system reset removes all HP and non-HP printers and scanners, and clears all print jobs and saved print settings. All printers and scanners must be set up again after completing the reset.

Click the Spotlight icon , and then search for and open Printers & Scanners.

Right-click or click while pressing Control in the Printers list, and then select Reset printing system to complete the reset.

Restart the printer.

Click Add Printer, Scanner, or Fax or the Add button , select your printer in the list, and then click Add.

Refer to this HP document for further assistance.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.