smtp email server error

[Billyr93]

i am trying to set up the scan to email from my HP OfficeJet Pro 9018 to my HP laptop.  i have followed all the directions both in the set up and in the various forums.  When i test the set up i get:

SMTP email server error. The server might be down or busy. Try again later.  

the smtp is correct:  smtp.gmail.com

the port is correct:  465

the less secure access is on as well. 

thanks 

bill 

Please help.  i have been trying to set this up for the last 3 hours.  

[Dragon-Fur]

@Billyr93 

Unless you very recently checked the security setting  for "Less secure app access" on your gmail account, I recommend that you do so again.

Why?

Google will shut this setting to OFF out from under you.

Set it to "ON" - wait a while (not sure how long) and Google will have switched it back to OFF.

It is  not sneaky, exactly, Google does post that it will do this where you switch the setting on / off.

Just tested...

It had done so again to  me.

Google doing this is irritating - On the other hand, Google is trying to help keep us safe.

What else?

Not sure.

Example provided FYI / for your perusal.

EWS_8740_Scan-to-Email_Setup_7A

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