solution to fix MFP M28 scanner problems under win 11

[Hathun]

HP scanner malfunction with new win11 drivers

My MFP M28 scanner doesn’t work under Win11.

On another computer I also have Win11, and the scanner previously worked but wfter driver update it stopped working, so I rollback the driver, and the scanner started to work again.

The proper driver version is: 46.0.4643.1

How to fix

Download the proper driver version from the net.

Open the device manager, then right click ont he scanner, then select the Update Driver.

After the installation of this driver the scanner works fine again.

I hope this will help for someone with the same problem.

[eh_pi_sux2023]

Thank you so much!!!!!! I had empty pages after scanning and it fixed it.

I will never buy hp printer again