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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Sreeni-Printing
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status Error Printing

HP Recommended
hP Deskjet 2132
Microsoft Windows 10 (64-bit)

sample pages working while print docs getting error printer is not responding

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sandytechy20
HP Support Agent
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@Sreeni-Printing

 

Welcome to the HP support community.

 

Use HP Print and Scan Doctor to fix connectivity and printing issues.

Download HP Print and Scan Doctor.

  1. Run HPPSdr.exe from the download location on your computer.

  2. Once HP Print and Scan Doctor opens, click Start, and then select your printer.

    • If your printer is not in the list, turn it off and on, and then click Retry.

    • If there is a connection problem, follow the instructions in HP Print and Scan Doctor.

  3. If a screen prompts you to turn on printer updates, click Yes.

  4. If a screen prompts you to make your printer the default printer, click Yes.

  5. Try to print.

Assign a manual IP address and that should fix the issue.

  1. Load U.S. Letter or A4 size, unused, plain paper into the input tray.

  2. Press the Power button to turn on the printer, if it is not already on.

  3. Open or search for the HP folder in your list of installed software programs, click the folder for your printer, and then click the name of your printer.

    The HP Printer Assistant software opens.

  4. On the HP Printer Assistant window, click Maintain Your Printer.

  5. Click the Device Reports tab, and then click Print Diagnostic Information 

Setting a Static IP Address

Once you know your printer’s IP address from the page you printed, entering it is pretty easy. Here’s what you do:

HP Printer Static IP Address

  1. Run your Web browser.
  2. In the Web browser’s address bar, type the IP address of your printer and press Enter. Assuming you entered the right address, the HP printer control panel should appear.
  3. Click the Networking tab.
  4. Under Connections, click Wireless.
  5. Under IP Address Configuration, click Manual IP.
  6. Enter the IP address, subnet mask, and default gateway in the appropriate boxes.
  7. Click Apply.

You can refer this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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