time fax sent not correct

[wkhalil]

the time fax sent is not correct, i made sure my computer time is correct and set for my time zone, how can i fix that to show the correct time a fax is sent. thank you

[Dvortex · Accepted solution]

Hello, @wkhalil – Hope you are well 🙂

Thanks for joining HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel.

I understand that you are getting wrong time on fax sent. I will certainly do my best to help you find a solution 🙂

You mentioned that you changed the time on your computer. But, we need to change the date and time on the printer to get this straightened out. Try the steps below:

1. On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon (). The Setup menu displays.

2. Select Preferences - Date / Time.

3. Make sure you select the correct time and save the settings.

4. Now try to fax and check.

Please let me know if this resolves the issue, or if you require further assistance.

Good luck 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[wkhalil]

Thank you very much, will try that I am sure will take care of it.

[Lin55]

I attempted to resolve Date/Time issue on my HP Officejet Pro 8610 using suggestion:

On Printer Control Panel, scroll to Setup, select preferences-Date/Time

Using the above, in setup, there was no option to slect "preferences-Date/Time.

Any suggestions?

Thanks,

Lin 55