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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
LENOVO-PC2
Microsoft Windows 8.1 (64-bit)

HP laserjet MFP M28-M31

lenovo PC2 System Model 90B6006GIX
OS Name Microsoft Windows 8.1
I am trying to scan multiples documents on one page

thanks in advance

 

 

6 REPLIES 6
HP Recommended

@CIMA2000 

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Welcome to the HP Community.

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Scan (one page at a time) and save in the computer as a PDF file,

Print the PDF document with more than one page on each sheet of paper.

 

One of the methods to print more than one page on a sheet of paper:  Adobe Reader DC (PDF reader / printing software)

 

Adobe Reader DC – Install Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software

 

NOTE:  Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.

 

Open the PDF document  in Adobe Reader DC

Click the Printer icon

Set the Sheets per page to the number you want

Set the other options

Click into Properties to set the paper size and media type,

Click OK to save those changes and exit the Properties menu

When ready, Click Print.

 

Example - Adobe Reader DC - PDF Print - Multiple Pages per sheet of paper

Print_PDF_2_sheets-per-page_4Print_PDF_2_sheets-per-page_4

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP LaserJet Pro MFP M28-M31 Printer series 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

HP Recommended

Hi Dragon, and thank you for answering,

On a previous printer (Samsung) I use to have SMAR TRHU OFFICE, after each scan a pop up window asked if I liked to print another page..and so on.

But on this HP I have to use his own software, it does not seems to carry such an option, unless when the option: "SEPARATE PAGES INTO MULTIPLES DOCS." and then 2 options: "  "AFTER EACH BLANK PAGE" or " PAGES PER DOC" on wich you have to drop down a menu choosing n° of pages you want. But I'm not sure is the right one.

 Is that symilar the one you are referring to?

As an alternative I have installed FOXIT reader.

Thanks again.

HP Recommended

@CIMA2000 

 

Edits - Add example for HP Smart Scan Document

 

You are welcome.

 

I've never even seen a Samsung  printer.  Smiling.

 

Foxit reader works very much like the Adobe Reader DC PDF reader.

Both can print finished PDF documents.

 

Scanning Multiple Pages into one document is very much different from printing multiple pages of a file onto one sheet of paper.

 

I may not understand what you are doing.

One more try...

 

If you want to SCAN multiple pages into one document,

Use HP Scan / Printer full driver software,

OR

Use HP Smart for Windows application.

 

Basics / How-to document

 

 How to Scan (Windows)

and

 HP LaserJet Pro MFP M28-M31 - User Guide

Starting on Page 35

 

 

 

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Two choices for printer software

 

1.  Full Solution software includes HP Scan

 

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

 

For printers that support the option,

Use the Easy Start wrapper to install and configure the printer software.

 

  • Home Page - HP Easy Start 
  • Open Category Software and Drivers 
  • Topic: Software-Utility 
  • Download-and-Save  the current version of the Easy Start wrapper to install your print software 
  • If using USB:  Disconnect the USB cable between the printer and computer before installing the software.
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • Select to install the “Full Driver” / “Full Feature Software”
  • If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
  • After the software is installed, Restart the computer and log in.

 

Notes >> Easy Start... The Journey

 

  1. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver).

 

  1. You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.

 

  1. If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription.  Instant Ink subscription is NOT mandatory.

 

  1. Full driver provides print and scan functions supported by your printer.

 

 

Partial Example > HP Scan (Inkjet printer) > Scan and save document

9025_HP_Scan_Menu_PDF_39025_HP_Scan_Menu_PDF_3

 

9025_HP_Scan_Menu_PDF_More_Document_29025_HP_Scan_Menu_PDF_More_Document_2

 

 

 

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2.  HP Smart for Windows provides both scan and printing to PDF 

 

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

 

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTES: 

 

  • Windows: www.hp.com/go/hpsmartwin-help
  • OS Minimum:  Windows 10 version 17134.0 (1803) or higher, Windows 8.1
  • Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
  • HP Smart requires that you be signed into the application with your HP Account credentials.

 

Partial Example - HP Smart for Windows - Main Menu > Scan setup > Add pages > Reorder pages > Save

 

 

One method - for printer that does not support automatic 2-sided scan:

 

HP Smart for Windows

Load the document into the ADF

Open HP Smart for Windows

Select to Scan documents

Adjust the settings in the scan menu

Scan the first sides of the document

After all pages in the document are scanned on first side,

Flip and Scan on the opposite side

If necessary, After all pages are scanned,

Change / Reorder the scanned pages.

Save or Share (as supported) 

 

HP_Smart_W10_Start_Screen_5HP_Smart_W10_Start_Screen_5

 

HP_Smart_W10_Scan_Document_Screen_5HP_Smart_W10_Scan_Document_Screen_5

 

HP_Smart_W10_Scan_Document_Add-Save_1HP_Smart_W10_Scan_Document_Add-Save_1

 

HP_Smart_W10_Scan_Document_Reorder_Pages_1HP_Smart_W10_Scan_Document_Reorder_Pages_1

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

HP Recommended

SCAN multiple pages into one document,

That's the correct question!

HP Recommended

OK Thanks Dragon, I tried to do that, but it just print  very reduced in size , the page i need to scan.

What I need is to scan a document formed by the 5 sheets of A4 pages( that I already have in my hands, therefore I don't need to print again), to be scrolled by the receiver up/down  so he can read all 5 pages.

It seems so easy to understand as it was on the SANSUNG  printer and SMAR TRHU OFFICE software to scan.

I can't believe I have to dispose in the garbage this brand new and not functional HP printer and buy a SAMSUNG again.

Thanks again

HP Recommended

@CIMA2000 

 

I think the printer is fine - I don't have any idea what you are doing to cause the content to scan in "very reduced size".

The only thing I can think of is that your printer won't scan A4 size paper from the ADF.  ?

 

It is likely not the printer,

I do think I finally understand what you are trying to do: 

 

Scan a A4 size document with multiple pages

Save document / Mail document to recipient

 

I think that I don't know enough about your situation / printer to properly answer the question.

 

I shall withdraw.

Start a new thread, ask your question so another Expert can answer.

 

Stay Safe.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

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