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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎09-09-2021 02:09 PM

HP Recommended
Product: HP 3830
Operating System: Microsoft Windows 10 (32-bit)

Can I do a two sided scan with a HP 3839 all in one?  The old answer points to screens/buttons that I don't see.  Thanks.  

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-15-2021 12:43 PM

HP Recommended

Hi @BillJ6,

 

I'd like to help!

 

I understand you would like to know if the two-sided scan is possible on your printer

 

The printer does not support duplex printing or scanning.

 

You may scan manually through the HP Scan software.

 

Open printer assistant and select the Scan tab and press on Scan a document or photo.

Select your required scan shortcut and then press on More >Within the Scan Pages select two-sided and press OK, then follow the steps on the screen.

The software will scan the first side of the pages from the top ADF and will instruct you to load the 2nd side manually, then it will auto arrange it incorrect order.

 

You may refer to- How to scan with an HP printer

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-15-2021 12:43 PM

HP Recommended

Hi @BillJ6,

 

I'd like to help!

 

I understand you would like to know if the two-sided scan is possible on your printer

 

The printer does not support duplex printing or scanning.

 

You may scan manually through the HP Scan software.

 

Open printer assistant and select the Scan tab and press on Scan a document or photo.

Select your required scan shortcut and then press on More >Within the Scan Pages select two-sided and press OK, then follow the steps on the screen.

The software will scan the first side of the pages from the top ADF and will instruct you to load the 2nd side manually, then it will auto arrange it incorrect order.

 

You may refer to- How to scan with an HP printer

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Was this reply helpful? Yes No
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