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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎03-23-2020 10:35 AM

HP Recommended
Product: Example: Pavilion dv7-6157 cl
Operating System: Microsoft Windows 10 (64-bit)

I don't know how to use my Laser Jet Pro MFP M127fn to scan?  It don't even know if it is capable of this function?  There is no handbook, and I didn't find it online.  Other areas says it is a scanner, fax and copy machine, but we don't have a landline, so we never use the fax function. I am a RN Case Manager working from home and would very much like to learn how to scan, if it is possible, so I can continue to provide assistance to my participants/patients. Any help will be greatly appreciated.  Thanks, June

1 REPLY 1

‎03-24-2020 04:10 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-mfp-m127-series/5396666/model/53034...

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

These resources will be a good reference for you:

HP LaserJet Pro MFP M130fw: Connect Wirelessly, Download & Install Software

HP LaserJet Pro MFP M130fw: Scan multiple pages using the Automatic Document Feeder & Flatbed

HP LaserJet Pro MFP M130fw : How to Scan a 2 sided document & save as PDF

HP LaserJet Pro MFP M130fw : How to Copy a 6 pages 2 sided document double sided


Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
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