why wont my d110 hp photosmart all in one printer, scanner copier wont scan

[TorrezGarcia5]

Ive always went into HP solution center and was able to choose scan, copy or print but now It doesnt even come up I get sort of a a Big Red F and a blue i in a blue box and nothing coimes up what can i do to get it to work again

[KrazyToad]

@TorrezGarcia5

Welcome to HP Support Community

I would like to help

Are you able to make Photocopies directly from the printer?

Please try these steps

- With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.

- Wait at least 60 seconds.

- Plug the power cord back into the wall outlet.

NOTE: HP recommends connecting the printer power cord directly to a wall outlet.

- Reconnect the power cord to the rear of the printer.

- Turn on the printer, if it does not automatically turn on.

- The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

- Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Ensure the printer has the latest Firmware https://support.hp.com/us-en/document/ish_1776648-1643972-16

If the issue persists please contact HP Support in your region

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you

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