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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎05-23-2020 10:33 AM

HP Recommended

No issues scanning 0ne-sided documents, but have several stacks of 2-sided documents I need to email/scan. 

Accept any/all help & assistance.  Also known as GrumpyOleBazzerd (meaning feel free to speak techno-inept)

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-23-2020 11:15 AM

HP Recommended

You need to do it manually, can't be done automatically on your printer model.

Use flatbed glass to scan one side then manually turn the 2nd side for scanning.




My profile on LinkedIn

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2 REPLIES 2

‎05-23-2020 11:15 AM

HP Recommended

You need to do it manually, can't be done automatically on your printer model.

Use flatbed glass to scan one side then manually turn the 2nd side for scanning.




My profile on LinkedIn

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‎05-23-2020 05:39 PM

HP Recommended

Seriously?  It does print & fax 2-sided.  Guess just one of those things (or not);

you the expert after all.  Appreciate the quick, succinct reply (in my verbiage) 😏

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