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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

I have an HP OfficeJet Pro 6960 and am having the same issue.

1 REPLY 1
HP Recommended

Hi,

HP Easy Scan is not yet supported on Catalina at this time.

 

I suggest using HP Smart or Apple Image Capture as of now as listed below:

https://support.hp.com/sk-en/document/c04788799:

 

HP Smart download:

https://ftp.hp.com/pub/softlib/software13/printers/HPSmart3.6.pkg

 

Shlomi



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