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‎02-03-2019 02:20 PM

HP Recommended
Product: Sprocket sheets
Operating System: iOS 10 - 10.3.3

I have been using my sprocket with the sheets that come with the device. I bought 100 new sprocket hp sheets and when I open the package they are all blue, and of course, the pictures are too. Horrible! I would like new sheets and an explanation why this happened!

1 REPLY 1

‎02-03-2019 05:11 PM

HP Recommended

The most likely cause would be storage of the sheets outside of its specified environmental spec's.  Did you buy the sheets from HP or an authorized dealer?  I would suggest contacting your supplier for a replacement.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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