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‎03-22-2017 09:39 AM

HP Recommended

Hello @fallenshadow18, @FriendlySkies1, @LadyJaybird, and @Tiamegs - 

 

There was a known issue in iOS, where photos that you've edited via the default Photo app will appear and print blurry via the Sprocket app.  For example, if you had added a filter or made other corrections in the default iPhone Photo app, this issue would occur.

 

We have now resolved this problem in the latest version of the iOS Sprocket app (version 1.11), which you can download from the app store if you haven't already updated.

 

Enjoy your Sprocket!

***I am an HP employee***

The comments above represent myself and do not reflect the opinions of HP.

If my post solved your issue, please click "Accepted Solution" on the post . To show appreciation for my help, please click the "Thumbs Up Icon" below! Thank you 🙂
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‎06-14-2018 10:03 PM

HP Recommended
Did u crop the picture so that it looks like the original? I'm also having the same problem
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‎06-15-2018 09:14 AM

HP Recommended

I did not need to crop the pictures after the screen shot so I'm not sure , but I don't see how cropping the screen shot would hurt if you wanted.  Best of luck.

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