Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Just got a brand new sprocket plugged it in for the past 5 hours but still won’t turn on, when I plug it in red light comes on for about 1 minute then goes off
@Sparky536, Welcome to the HP Support Community!
To assist you better, what model HP Sprocket are you using?
Refer to this document to know how to find the Product Name or Product Number.
Try Resetting the Printer and check if it works
Turn on the printer.
Locate the reset button near the charging port.
Figure : Locating the reset button
Gently insert the straight pin into the reset button access point, and then press the reset button for 3 seconds.
The printer resets and turns off.
Let me know how this goes.
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KUMAR0307 I am an HP Employee
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